Quick verdict
Bottom line up front: Avoma is an AI meeting assistant built for revenue teams rather than casual note-takers: it records and transcribes meetings, writes AI summary notes, saves them to your CRM automatically, and layers scheduling on top. Even the entry Startup plan includes unlimited transcription and notes at $19 per recorder seat a month billed annually. There is no free plan — only a 14-day trial — and the coaching and revenue features that make Avoma special are paid add-ons, so price the whole stack before you commit.
What does Avoma actually do?
Avoma joins your calls, records video, and produces real-time transcription with AI-generated summary notes organized by customizable topics and templates — pain points, budget, next steps. Ask Avoma lets you question a meeting afterwards instead of scrubbing a recording. Notes auto-save to CRM records, follow-up emails are drafted by AI, and people who only watch recordings, read transcripts, or comment ride along as free view-only seats, which keeps the per-seat bill aimed at the people actually hosting meetings.
Scheduling is built in rather than bolted on: one-to-one links on Startup, group and round-robin scheduling on Organization. Above the core sit the add-ons — Conversation Intelligence for coaching scorecards, trackers, and engagement insight, and Revenue Intelligence for automated CRM field updates, deal-risk analysis, and win-loss work.
How much does Avoma cost?
Prices checked October 15, 2026. Prices are per recorder seat; view-only seats are free.
| Plan | Price | Key inclusions |
|---|---|---|
| Trial | $0 for 14 days | Organization plan with all add-ons enabled, no credit card required |
| Startup | $19/seat/mo billed annually ($29 monthly), up to 25 seats | Unlimited transcription and AI notes, recording, 1:1 scheduling, AI email follow-ups, CRM auto-save |
| Organization | $29/seat/mo billed annually ($39 monthly), up to 100 seats | Custom AI topics and templates, group scheduling, limited Conversation Intelligence, translation, API and webhooks |
| Enterprise | $39/seat/mo, annual only, 10-seat minimum | Global Ask Avoma, SSO (SAML/OIDC), HIPAA, signed DPAs, data-retention policies, concierge onboarding |
| Add-ons | $29/seat/mo billed annually each | Conversation Intelligence; Revenue Intelligence. Lead Router $19/seat/mo billed annually |
Do the full-stack math: a rep on Organization with both intelligence add-ons costs $87 a seat a month billed annually, not $29. Still below classic enterprise conversation-intelligence pricing — but no longer the bargain the headline suggests.
What are Avoma’s strengths?
- Complete entry tier: unlimited transcription, notes, and CRM auto-save are not held hostage by the top plan.
- Recorder-seat pricing: free view-only seats stop the bill from scaling with everyone who merely reads notes.
- Meetings plus scheduling: booking links and round-robin live in the same tool as the notes they produce.
- CRM discipline: notes and fields update themselves, which is where most teams’ meeting data usually goes to die.
What are Avoma’s weaknesses?
- No free plan: 14 days is the whole evaluation window; after that it is $19 a seat or nothing.
- Add-on economics: the flagship intelligence features cost $29 a seat each, on top of the base plan.
- Revenue-team focus: internal teams that just want clean notes pay for a sales-shaped product.
- Heavier setup: templates, topics, CRM mapping, and trackers take real configuration before the value shows.
Pros and cons
Pros: unlimited transcription and AI notes on every plan; free view-only seats; built-in scheduling; automatic CRM sync; full-featured 14-day trial without a card.
Cons: no free tier; intelligence add-ons double or triple the per-seat cost; setup effort before payoff; aimed at revenue teams, not general note-taking.
Who is Avoma for?
B2B sales and customer-success teams that run their pipeline out of a CRM and want call notes, follow-ups, and coaching signals without enterprise conversation-intelligence pricing. Solo users and internal teams should start with a simpler meeting assistant — Avoma’s strengths only pay off where deals are tracked.
Frequently asked questions
Is Avoma free?
No. There is no free plan. A 14-day trial of the Organization plan, with all add-ons enabled and no credit card required, is the evaluation route.
How much does Avoma cost per user?
Recorder seats run $19 (Startup), $29 (Organization), or $39 (Enterprise) per month billed annually. View-only seats are free. Conversation and Revenue Intelligence add $29 per seat each.
Does Avoma update my CRM automatically?
Yes — notes auto-save to CRM records on the base plans, and the Revenue Intelligence add-on extends that to automated field updates and deal-risk analysis.
Who counts as a paid seat?
Anyone who records and transcribes their own meetings. Colleagues who only watch, read, or comment do not need a paid seat.
Verdict
Avoma is a strong buy for a revenue team that will actually configure it: price the base plan plus the add-ons you need, run the full-stack trial with real calls and your real CRM, and let the auto-saved notes make the case. If your team will not do the setup, a cheaper note-taker will serve you better. This review is research-based; we did not hands-on test the product.