FieldCamp Review 2026: AI Dispatch and a Command Centre for Electrical Shops

Updated October 29, 2026 – Tested Intelligence

Quick verdict: FieldCamp is AI-first field service software for trades shops, including electrical contractors, built around a natural-language Command Centre: you type or speak a job, schedule or estimate request instead of clicking through dispatch boards. Its AI Dispatcher matches jobs to technicians by skill, capacity and location, and an AI receptionist books calls against live availability. The trade-off: the main platform is quote-only, and its AI runs on a credit pool you must manage.

What it is

FieldCamp is a field operations platform for service businesses across more than 30 trades, with a dedicated workflow for electrical contractors. It covers the estimate-to-job-to-invoice lifecycle — scheduling, dispatch, quoting, payments and accounting sync — but the interface is the differentiator: a chat-based Command Centre that executes tasks from voice or text commands.

For an electrical shop, a dispatcher can create a work order or move a panel upgrade in a sentence, while the AI Dispatcher scores every technician against each job. Trade coverage notes that for electricians that matching runs on certification, location and availability — whether the right licensed tech, not just the nearest one, gets the job.

Key features

• AI Command Centre: create work orders, schedule visits and generate estimates by typing or speaking natural-language commands
• AI Dispatcher: auto-assigns by skill, capacity, zone, time window and SLA, handles multi-day jobs and reroutes dynamically; per the vendor, included and unmetered
• AI receptionist and voice agents: answers inbound calls, triages the request and books against live availability, with configurable handoff and approval rules
• AI call transcription: captures inbound call details and pre-populates the work order with diagnostic notes
• Workflow AI builder: no-code trigger rules across the estimate-to-job-to-invoice lifecycle, with schedule conflict detection
• Integrations: Stripe payments, two-way QuickBooks, Xero and Wave sync, a public REST API and an MCP server

Pricing

Pricing is not public for the main platform. FieldCamp’s own pages state custom pricing by team size and AI features, with a demo required — an independent trade roundup re-checked September 29, 2026 likewise lists it as quote-only. One separate figure is published: the standalone AI Dispatcher, launched on Microsoft Marketplace in June 2026, starts at $199 per month, usage-based with no per-seat fees (Starter includes 100 credits), per its launch release. Treat that as the add-on’s price, not the platform’s, and get the platform quote itemized.

Who it’s for

Electrical contractors with roughly 3 to 20 technicians — especially mixed residential and commercial shops — whose bottleneck is office work: dispatching by hand, missed after-hours calls and slow estimates.

Who should skip it

Solo electricians who want transparent pricing and a trial they can start today will hit a wall at the demo gate. Pure residential shops should also look carefully: trade coverage notes FieldCamp is less mature in residential service dispatch than the residential specialists, and shines more on project and mixed work.

Pros

• Genuinely AI-first: command interface, dispatcher, receptionist and workflow builder all run on the same approach
• Dispatch matches on certification as well as location and availability — the right constraint for licensed electrical work
• AI Dispatcher is included and unmetered per the vendor; other AI features draw on a credit pool with a hard ceiling, so spend pauses rather than billing overages
• Open by field-service standards: a public REST API with webhooks and an MCP server, plus two-way accounting sync
• Month-to-month flexibility with no contracts, per the vendor

Cons

• No published price for the main platform and no self-serve trial — a demo and a quote come first
• AI features beyond dispatch run on credits; high-volume use needs top-up packs
• Requires internet connectivity for the AI features, per the vendor
• Less mature in pure residential service dispatch than residential-first rivals, per independent trade coverage

FAQ

What does FieldCamp’s AI actually do for an electrical contractor?

The Command Centre turns voice or text requests into work orders, schedules and estimates. The AI Dispatcher matches each job to a technician by certification, skill, capacity, location and availability, then reroutes when the day changes. The AI receptionist answers calls, triages them and books against live availability.

How much does FieldCamp cost?

The main platform’s pricing is not public — custom quotes after a demo. The only published figure is the standalone AI Dispatcher on Microsoft Marketplace, starting at $199 per month, usage-based with no per-seat fees, per its June 2026 launch release.

Does FieldCamp replace my other field service app?

It is a full platform, but the standalone AI Dispatcher is also sold as an add-on that connects to existing field service software with no rip-and-replace, per the vendor. The platform syncs two-way with QuickBooks, Xero and Wave.

Bottom line

FieldCamp earns a look from electrical shops where the office, not the field, is the constraint — if dispatch is built by hand each morning and calls go to voicemail after hours, its dispatcher and receptionist attack exactly that cost. Go in clear-eyed: you cannot price it from the website, and the AI outside dispatch is credit-metered. Book the demo with your real job mix, and make the quote separate platform, credit pool and dispatcher.