Fireflies.ai Review 2026: The AI Notetaker That Lives in Slack

Fireflies.ai is an AI notetaker that transcribes Zoom, Google Meet, and Teams calls, then pushes summaries, action items, and answers from its AskFred assistant into Slack, your CRM, and 100+ other tools. Its generous free plan — unlimited transcription with 400 minutes of storage — makes it the easiest meeting-AI tool to try without a credit card. It’s the pick for cost-conscious teams that want meeting intelligence distributed automatically; heavy users and enterprises should scrutinize storage limits and per-seat pricing before committing.

Key features

Fireflies joins your Zoom, Google Meet, and Teams calls as an AI notetaker, transcribing the conversation and generating summaries with extracted action items. The differentiator in this roundup is distribution: those outputs don’t sit in a Fireflies dashboard waiting to be remembered — they get pushed into Slack channels, into CRMs, and across 100+ integrations covering the typical sales and project stack.

AskFred is Fireflies’ conversational layer: an AI assistant you can question about your meetings. Instead of rewatching a 45-minute call, you ask what was decided about pricing, who committed to what, or what the client’s objection was, and get an answer drawn from the transcript. For anyone who attends more meetings than they can properly process, this is the feature that actually changes behavior.

The integration breadth — 100+ tools — matters for go-to-market teams especially. Pushing call summaries and action items into the CRM keeps records current without reps doing data entry, and Slack delivery keeps the rest of the team in the loop. Fireflies is positioned less as “a transcription app” and more as meeting intelligence plumbed into the systems where work already happens.

Who it’s for

Fireflies suits small to mid-size teams that want meeting AI without a procurement process: startups, agencies, sales teams, and remote crews where calls are the work. The free plan — unlimited transcription with 400 minutes of storage — is genuinely enough to evaluate the product on real meetings, which is rare in this category.

Sales-led organizations are the sweet spot. The CRM integrations plus Slack distribution map directly onto the sales workflow: calls get logged, follow-ups get surfaced, managers get visibility without riding along on every call. Recruiters, customer success teams, and consultancies with similar call-heavy, follow-up-heavy rhythms fit the same pattern.

It’s less suited to enterprises with strict data-residency or security review requirements — any cloud meeting notetaker needs vetting, and Fireflies’ self-serve motion means your security team does the homework. And teams that rarely meet, or whose meetings are mostly status updates nobody revisits, won’t get value from any notetaker.

What to watch out for

Read the free plan carefully: unlimited transcription sounds boundless, but storage is capped at 400 minutes. Transcribe freely, but old meetings age out of storage — if you need a permanent, searchable archive of every call, you’ll outgrow free. That’s by design; it’s a trial that happens to be useful, not a forever-free archive.

Per-seat pricing adds up. Pro is $10 per seat per month, Business $19, and Enterprise $39 (annual billing). For a 20-person sales team on Business, that’s real money — competitive with the category, but worth modeling against actual usage before rolling out org-wide. Start with the teams that live on calls; expand on evidence.

The standard meeting-AI caveats apply: transcription errors, confidently wrong summaries, and action items attributed to the wrong person. When outputs auto-flow into Slack and the CRM, mistakes propagate into systems of record — build a habit of quick human review on anything customer-facing or contractual. And as with any meeting bot, make sure attendees know they’re being recorded, per your jurisdiction’s consent rules and company policy.

Pricing

Free plan with unlimited transcription and 400 minutes of storage. Paid tiers: Pro $10 per seat per month, Business $19, Enterprise $39 (annual billing). Check Fireflies.ai for current pricing and feature limits.

Pros

• Generous free plan: unlimited transcription with 400 minutes of storage, no credit card to try.
• Pushes summaries, action items, and AskFred answers into Slack, CRM, and 100+ tools.
• AskFred conversational Q&A over meeting transcripts saves rewatching calls.
• Strong fit for sales and call-heavy teams with CRM-centric workflows.

Cons

• Free storage capped at 400 minutes — not a permanent archive without paying.
• Per-seat pricing ($10–$39/seat/month) adds up fast across a large team.
• Transcription and summary errors can propagate into Slack and CRM if unreviewed.
• Cloud meeting bots need security vetting and recording-consent handling in regulated orgs.

Frequently asked questions

What is Fireflies.ai?

An AI notetaker that transcribes Zoom, Google Meet, and Teams calls and pushes summaries, action items, and answers from its AskFred assistant into Slack, CRMs, and 100+ integrated tools.

Is Fireflies.ai free?

Yes, there’s a free plan with unlimited transcription and 400 minutes of storage. Paid tiers are Pro ($10/seat/month), Business ($19), and Enterprise ($39) on annual billing.

What is AskFred?

AskFred is Fireflies’ AI assistant for questioning your meetings — ask what was decided, who committed to what, or what a client said, and get answers drawn from the transcripts instead of rewatching calls.

Which calls does it work with?

Zoom, Google Meet, and Microsoft Teams. Fireflies joins as a meeting participant to record and transcribe.

Does it integrate with Slack and CRMs?

Yes — Slack delivery of summaries and action items is a headline feature, and Fireflies lists 100+ integrations including major CRMs. Check the current integration directory for your specific tools.